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STORE POLICIES
SHIPPING POLICY
Deliveries are made twice a week (Wednesdays and Saturdays), after payment confirmation.
Depending on the location, delivery has an additional cost.
Purchases from AOA 35,000.00 eligible for free delivery.
Processing time for non-personalized items is 2 business days.
Deliveries have an additional cost depending on the customer's location.
RETURN AND EXCHANGE POLICY
Returns are not accepted.
Exchanges must be made within a maximum period of 5 days, and products must be in the original box.
Exchanges of products sold in promotions are not accepted.
CUSTOMER SERVICE
· For a better service experience, purchases must be made via the website.
· Service is provided exclusively online via email or WhatsApp.
· Order opening hours are as stipulated on our contact page.
PAYMENT METHODS
- PAYPAL
- Offline Payment